Frequently Asked Questions (FAQ)
General / About
Q: What is The Dupont?
A: The Dupont is a micro-venue and creative event space located in Uptown Minneapolis. We host intimate weddings, micro-events, private parties, corporate meetings, and creative productions.
Q: Where are you located?
A: Our address is 2428 Dupont Ave S, Minneapolis, MN 55405.
Q: How do I get in touch?
A: Email liz@thedupontuptown.com or call 612-249-9609.
Booking & Scheduling
Q: How do I book an event at The Dupont?
A: Booking is simple:
Select your package on our website.
Complete the intake form.
Pay the required 50% non-refundable deposit at the time of reservation.
Q: What happens after I make a reservation?
A: Once your reservation is placed, your event is only four steps away:
Complete your event rental contract, within 72 hours
Sent via DocuSign to the contacts specified in your intake form, appears with “Step 1 of 4…” subject line.
Schedule your pre-event meeting (optional), 1-2 months before your event
Link to schedule consult sent via email to contacts specified in your intake form, appears with “Step 2 of 4…” subject line.
We HIGHLY recommend this step for weddings, no matter how small :) so we can collaboratively design your event JUST as you envision.
Pay your reservation balance, due 21 days before your event
Invoiced through Acuity Scheduling, see embedded emailed link to account holder (original payor) at time of reservation (appears as “Step 3 of 4…” subject line
May also create a client login on our scheduling page to access your reservation details and see your balance at any time.
Pay your refundable security deposit, due 21 days before your event
Invoiced through Stripe via email to account holder (original payor). Appears as “New invoice from The Dupont…”
Refunded electronically within 72 hours of event, provided there are no damages to property, excessive cleaning costs, etc. See sample rental contract for description of each item type for which you might be billed if our damage policies are violated.
Payments & Deposits
Q: How much is the deposit?
A: A 50% non-refundable deposit is required to secure your reservation.
Q: When is the remaining balance due?
A: The remaining balance must be paid 21 days before your event date — instructions are sent by email.
Q: Do you require a security deposit?
A: Yes, a separate refundable security deposit is required. It must be paid before your event and is returned if no damages or policy violations occur.
Venue, Add-Ons & Services
Q: What’s included in my rental?
A: Rentals include exclusive use of the first floor of the venue (unless your wedding package includes access to second floor bridal suite and staircase), and the option to add A/V, decor, or other services.
Q: Can I bring in my own vendors?
A: Outside vendors are welcome, provided they comply with our policies.
Q: Do you allow catering?
A: We allow catering for all events longer than four hours. The caterer must be licensed.
Q: Do you allow alcohol?
A: Self-serve (free) alcohol is permitted. The event managers/hosts cannot serve alcohol. No underage drinking is allowed. Selling alcohol is not allowed.
Q: Do you provide A/V equipment?
A: Yes, as add-on services, we offer full A/V production services, including PTZ cameras, streaming, and teleconferencing. Please see list of add-ons for more details.
Policies & Rules
Q: What is your cancellation policy?
A: Event reservation deposits are non-refundable. Cancellations must be made within three weeks of the event or the total event balance will be due. Please contact the event manager at liz@thedupontuptown.com to discuss rescheduling options.
Q: Are there rules about hours, noise, or capacity?
A: Yes — we are a micro-venue (designed for events less than 30 people) in a residential neighborhood, so all events must follow our House Rules, which outline guest limits, quiet hours, and other policies. Our operating hours are 10AM-10PM.
Logistics
Q: What about parking?
A: Parking information and maps are available on our website under Parking & Maps.
Q: Is the space accessible?
A: Please contact us directly to confirm accessibility features and accommodations.